Cookie Policy

1. What are Cookies?

Cookies are small text based data packets stored directly on your computer or mobile device by your web browser when visiting websites. They are designed to hold user specific preferences and session metadata to optimize your browsing journey and secure active sessions.

2. Essential Session Cookies (Strictly Necessary)

These cookies are vital for the normal performance of our cloud clinic workspaces. They enable the core security functions of our Svelte based dashboards, authentication systems, and database checks:

• Authentication Keys: Identifies active administrator logins, securing your workspace routing.
• CSRF Tokens: Protects forms and record fields from cross-site forgery exploits.
• Session Lifecycle: Maintains your clinic workspace states across active tabs.

Note: Essential cookies are strictly necessary to deliver the Service and cannot be disabled in workspace panel configurations.

3. Preferences & Customization Cookies

These functional cookies help Namma Clinic recall your personalized operating configurations:

• Visual Themes: Remembers your chosen theme preferences (dark mode / light mode layouts).
• Workspace Preferences: Stores dashboard filters, search query parameters, and custom schedule views.

4. Diagnostic and Performance Cookies

We use anonymized analytical trackers to assess SvelteKit performance metrics, page load latencies, and uptime behaviors. These diagnostics do not collect patient names or clinical PHI:

• Page Latencies: Evaluates route rendering speeds to help us optimize Svelte components.
• Feature Latencies: Identifies which features (such as digitized prescription builders or schedule panels) are running slowly.

5. Controlling Your Browser Cookies

Most modern web browsers allow you to manage cookies through browser settings. You can instruct your browser to refuse new cookies, clear existing cookies, or notify you when receiving new cookies.

Please note that disabling cookies may result in Svelte workspaces losing authentication states, requiring administrators to re-login repeatedly.

6. Policy Updates

We may update this Cookie Policy occasionally to align with technical modifications or security standards. Subscribed workspaces will be notified in writing regarding major changes.